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Message type: E = Error
Message class: CRM_ORDER_MISC - Cross-Object Messages
Message number: 025
Message text: Subscription Customizing: No site found for one or more items
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CRM_ORDER_MISC025
- Subscription Customizing: No site found for one or more items ?The SAP error message CRM_ORDER_MISC025, which states "Subscription Customizing: No site found for one or more items," typically occurs in the context of subscription management within SAP CRM. This error indicates that the system is unable to find a valid site (or location) for one or more items in a subscription order. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Missing Site Configuration: The site or location that is supposed to be associated with the subscription items is not configured in the system.
- Incorrect Item Data: The items in the subscription may not have the necessary site information or may be incorrectly set up.
- Master Data Issues: The master data for the products or services being subscribed to may be incomplete or incorrect, lacking the necessary site assignments.
- Customizing Settings: The customizing settings for subscription management may not be properly defined, leading to the inability to link items to a site.
Solution:
Check Site Configuration:
- Go to the customizing settings in SAP (transaction SPRO).
- Navigate to the relevant area for subscription management and ensure that the sites are properly defined and active.
Review Item Data:
- Check the items in the subscription order to ensure that they have the correct site information assigned.
- You can do this by reviewing the item details in the subscription order and ensuring that the site field is populated.
Verify Master Data:
- Ensure that the master data for the products or services includes the necessary site information.
- Check the material master or service master records to confirm that the site is assigned correctly.
Customizing Settings:
- Review the customizing settings for subscription management to ensure that all necessary configurations are in place.
- This may include settings related to site assignment, subscription types, and item categories.
Consult Documentation:
- Refer to SAP documentation or notes related to subscription management for any specific requirements or configurations that may be needed.
Testing:
- After making the necessary changes, test the subscription order creation or processing again to see if the error persists.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.
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