How To Fix CRM_ORDER_MISC024 - ERP adapter is called

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 024

• Message text: ERP adapter is called

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC024 - ERP adapter is called ?

  The SAP error message CRM_ORDER_MISC024 typically indicates an issue related to the ERP adapter in the context of SAP CRM (Customer Relationship Management) and its integration with SAP ERP (Enterprise Resource Planning). This error can occur during the processing of order-related data, often when there is a problem with the data being sent or received between the two systems.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the order that is being processed. This could include missing mandatory fields or incorrect data formats.
  
  
  Configuration Issues: The integration settings between SAP CRM and SAP ERP may not be correctly configured. This includes settings related to the middleware (like SAP PI/PO) or the RFC connections.
  
  
  Authorization Issues: The user or system trying to perform the operation may not have the necessary authorizations to access or modify the order data.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in processing the order.
  
  
  Version Compatibility: There may be compatibility issues between the versions of SAP CRM and SAP ERP being used.
  
  
  Solution:
  To resolve the CRM_ORDER_MISC024 error, you can take the following steps:
  
  
  Check Data: Review the order data being processed for any inconsistencies or missing fields. Ensure that all mandatory fields are filled out correctly.
  
  
  Review Configuration: Verify the configuration settings for the ERP adapter and ensure that the integration settings between SAP CRM and SAP ERP are correctly set up.
  
  
  Check Authorizations: Ensure that the user or system has the necessary authorizations to perform the operation. You may need to consult with your SAP security team.
  
  
  Monitor System Performance: Check the performance of both the SAP CRM and SAP ERP systems. Look for any performance bottlenecks or issues that may be affecting processing.
  
  
  Consult Logs: Review the application logs (transaction SLG1) and the error logs in both SAP CRM and SAP ERP for more detailed error messages that can provide additional context.
  
  
  Update Systems: If there are known compatibility issues, consider updating the systems to the latest patches or versions that are compatible with each other.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurs.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Integration Tools: Familiarize yourself with the integration tools being used (like SAP PI/PO) and their configurations, as they play a crucial role in data transfer between SAP CRM and SAP ERP.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_ORDER_MISC024 error.