How To Fix CRM_ORDER_MISC026 - Subscription Customizing: Several sites found for each item.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 026

• Message text: Subscription Customizing: Several sites found for each item.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC026 - Subscription Customizing: Several sites found for each item. ?

  The SAP error message CRM_ORDER_MISC026, which states "Subscription Customizing: Several sites found for each item," typically occurs in the context of subscription management within SAP CRM. This error indicates that the system has found multiple sites (or locations) associated with a particular item in a subscription, and it is unable to determine which site to use for processing the order.
  Cause:
  
  Multiple Sites Configured: The primary cause of this error is that multiple sites (or locations) are configured for the items in question. This can happen if the item master data is set up with multiple valid sites, and the system cannot automatically determine which one to use.
  Missing Site Assignment: The items may not have a clear assignment to a specific site in the subscription configuration, leading to ambiguity.
  Customizing Settings: There may be issues in the customizing settings related to subscription management, particularly in how sites are assigned to items.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Master Data:
  
  Go to the item master data in the SAP system and check the site assignments for the items involved in the subscription. Ensure that each item has a clear and unique site assignment.
  
  
  
  Review Subscription Customizing:
  
  Navigate to the customizing settings for subscription management (transaction SPRO) and review the settings related to site assignments. Ensure that the configuration allows for a clear determination of which site should be used for each item.
  
  
  
  Assign a Default Site:
  
  If applicable, consider assigning a default site for the items in question. This can help the system automatically select the correct site when processing the subscription.
  
  
  
  Check for Inconsistencies:
  
  Look for any inconsistencies in the configuration or data that might lead to multiple sites being recognized for the same item. This could involve checking for duplicate entries or misconfigurations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to subscription management and site assignments for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing), CRMD_ORDER (for order management), and MM03 (for material master data).
  SAP Notes: Check SAP Notes for any updates or patches related to CRM subscription management that might address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.