How To Fix CRM_ORDER_DEDUP203 - Duplicate search found &1 duplicates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 203

• Message text: Duplicate search found &1 duplicates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP203 - Duplicate search found &1 duplicates ?

  The SAP error message CRM_ORDER_DEDUP203 indicates that a duplicate search has identified multiple records that match the criteria for a specific operation, such as creating or updating a CRM order. This error typically arises in the context of duplicate detection mechanisms that are designed to prevent the creation of duplicate entries in the system.
  Cause:
  
  
  Duplicate Records: The primary cause of this error is the existence of multiple records in the database that match the criteria for the operation being performed. This could be due to:
  
  Data entry errors leading to duplicate orders.
  Data migration issues where duplicates were introduced.
  System integration problems where the same data is sent multiple times.
  
  
  
  Configuration Settings: The duplicate detection settings in the CRM system may be configured to identify certain fields as unique, and if multiple records share the same values in those fields, the system will flag them as duplicates.
  
  
  Solution:
  
  
  Identify Duplicates: Use the transaction code CRMD_ORDER or relevant reports to search for and identify the duplicate records that are causing the error. You can filter by the criteria that are causing the duplicates.
  
  
  Review and Clean Data: Once you have identified the duplicates, you can:
  
  Delete unnecessary duplicates if they are not needed.
  Merge records if applicable, ensuring that all relevant information is retained in a single record.
  
  
  
  Adjust Duplicate Detection Settings: If the duplicate detection settings are too strict, you may consider adjusting them. This can involve:
  
  Modifying the criteria used for duplicate detection.
  Changing the configuration in the Customizing settings (transaction code SPRO) under CRM settings.
  
  
  
  Consult Documentation: Review SAP documentation or notes related to duplicate detection in CRM to understand the specific configurations and best practices.
  
  
  Testing: After making changes, test the process again to ensure that the error does not occur and that the system behaves as expected.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling duplicates in CRM.
  Transaction Codes: Familiarize yourself with transaction codes like CRMD_ORDER, SE16N (for data browsing), and SPRO (for configuration) to manage and analyze your CRM data effectively.
  Data Quality Management: Implement data quality management practices to prevent duplicates from being created in the future, such as validation rules during data entry and regular data cleansing activities.
  
  By following these steps, you should be able to resolve the CRM_ORDER_DEDUP203 error and improve the overall data integrity in your SAP CRM system.