How To Fix CRM_ORDER_DEDUP201 - Deduplication ends for new lead


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_DEDUP - Deduplication Messages

  • Message number: 201

  • Message text: Deduplication ends for new lead

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_DEDUP201 - Deduplication ends for new lead ?

    The SAP error message CRM_ORDER_DEDUP201 indicates that the deduplication process for a new lead has ended, typically because the system has identified that the lead being created is a duplicate of an existing lead or business partner. This is part of the CRM (Customer Relationship Management) system's efforts to maintain data integrity and avoid duplicate entries.

    Cause:

    1. Duplicate Data: The most common cause of this error is that the lead you are trying to create has similar attributes (like name, email, phone number, etc.) to an existing lead or business partner in the system.
    2. Deduplication Settings: The deduplication settings in the CRM system may be configured to be very strict, leading to more instances of flagged duplicates.
    3. Data Entry Errors: Sometimes, minor discrepancies in data entry (like typos or variations in formatting) can still trigger the deduplication process if the system is set to recognize them as duplicates.

    Solution:

    1. Check for Existing Leads: Before creating a new lead, search the CRM system for existing leads or business partners that may match the information you are trying to enter. If a match is found, consider updating the existing lead instead of creating a new one.
    2. Review Deduplication Rules: If you have access to system configuration, review the deduplication rules and settings. You may need to adjust the criteria used for identifying duplicates if they are too strict.
    3. Data Cleansing: Ensure that the data being entered is clean and consistent. Standardize formats for names, addresses, and contact information to reduce the likelihood of false positives in deduplication.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling deduplication errors in your version of the CRM system.
    5. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Deduplication Process: Understanding how the deduplication process works in your specific SAP CRM version can help you better manage leads and business partners.
    • User Training: Providing training for users on how to enter data correctly and how to search for existing leads can help minimize the occurrence of this error.
    • System Configuration: If you have administrative access, you may want to review the configuration settings related to lead management and deduplication to ensure they align with your business processes.

    By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CRM_ORDER_DEDUP201 error effectively.

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