How To Fix CRM_ORDER_DEDUP200 - Deduplication starts for lead &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 200

• Message text: Deduplication starts for lead &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP200 - Deduplication starts for lead &1 ?

  The SAP error message CRM_ORDER_DEDUP200, which indicates that deduplication is starting for a lead, typically arises in the context of SAP Customer Relationship Management (CRM) when there are potential duplicate records for leads or opportunities. This message is part of the deduplication process that SAP CRM employs to ensure data integrity and prevent duplicate entries in the system.
  Cause:
  
  Duplicate Records: The system has identified that there are multiple records that may represent the same lead or opportunity.
  Data Entry Issues: Inconsistent data entry practices may lead to similar leads being created with slight variations in data (e.g., different spellings of names, addresses, etc.).
  Integration Issues: If data is being imported from external systems, there may be duplicates due to lack of proper checks during the data transfer process.
  
  Solution:
  
  Review Duplicate Records: Check the leads in the system to identify the duplicates. Use the CRM's deduplication tools to analyze and compare records.
  Merge Records: If duplicates are confirmed, use the merge functionality in SAP CRM to consolidate the records into a single lead. Ensure that all relevant information is preserved during the merge.
  Data Cleansing: Implement data cleansing processes to standardize data entry practices. This may include setting up validation rules to prevent duplicates from being created in the first place.
  Regular Audits: Conduct regular audits of the CRM data to identify and resolve duplicates proactively.
  User Training: Train users on best practices for data entry to minimize the chances of creating duplicate records.
  
  Related Information:
  
  Deduplication Process: SAP CRM has built-in deduplication processes that can be configured to run automatically or manually. Familiarize yourself with these processes to better manage leads and opportunities.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help in managing leads and deduplication (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any specific patches or updates related to deduplication issues in your version of SAP CRM.
  Customization: Depending on your organization's needs, you may want to customize the deduplication criteria to better fit your business processes.
  
  By addressing the root causes of the duplicates and implementing effective data management practices, you can minimize the occurrence of the CRM_ORDER_DEDUP200 message and maintain a cleaner CRM database.