How To Fix CRM_ORDER_DEDUP205 - Logging starts for new lead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 205

• Message text: Logging starts for new lead

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP205 - Logging starts for new lead ?

  The SAP error message CRM_ORDER_DEDUP205, which states "Logging starts for new lead," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to duplicate lead entries. This message is part of the deduplication process that SAP CRM uses to prevent the creation of duplicate leads in the system.
  Cause:
  
  Duplicate Lead Detection: The system is trying to create a new lead, but it has detected that a similar lead already exists in the system. This could be due to similar customer information, such as name, email, or phone number.
  Configuration Issues: There may be issues with the configuration of the deduplication settings in the CRM system, which could lead to incorrect detection of duplicates.
  Data Quality Issues: Poor data quality or inconsistent data entry practices can lead to multiple leads being created for the same customer.
  
  Solution:
  
  Review Existing Leads: Check the existing leads in the system to see if a similar lead already exists. If a duplicate is found, consider updating the existing lead instead of creating a new one.
  Adjust Deduplication Settings: If the deduplication settings are too strict or not configured correctly, you may need to adjust them. This can involve modifying the criteria used for detecting duplicates.
  Data Cleansing: Implement data cleansing processes to improve the quality of the data entered into the system. This can include standardizing formats for names, addresses, and contact information.
  User Training: Train users on best practices for entering lead information to minimize the chances of creating duplicates.
  Consult SAP Documentation: Refer to SAP documentation or support for specific guidance on handling this error message and for any updates or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to lead management in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H, to better navigate and manage leads.
  Customization: If your organization has customized the CRM system, consult with your SAP technical team to understand how these customizations may affect lead creation and deduplication processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.