How To Fix CRM_ORDER_CUST402 - No record &1 &2 available in mapping table


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 402

  • Message text: No record &1 &2 available in mapping table

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_CUST402 - No record &1 &2 available in mapping table ?
    The SAP error message CRM_ORDER_CUST402 indicates that there is no record available in the mapping table for the specified key values (represented by &1 and &2). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a mapping table that is supposed to link certain data elements, but it cannot find the corresponding entry.
    Causes:
    
    Missing Data: The most common cause is that the required data has not been maintained in the mapping table. This could be due to incomplete configuration or data migration issues.
    Incorrect Key Values: The key values being used to access the mapping table may be incorrect or not exist in the table.
    Custom Development: If there are custom developments or enhancements, they might not be correctly implemented, leading to this error.
    Transport Issues: If the mapping table was supposed to be transported from one system to another (e.g., from development

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