How To Fix CRM_ORDER_CUST401 - There is no record with the values &1 &2 &3 in the table status reason

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 401

• Message text: There is no record with the values &1 &2 &3 in the table status reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST401 - There is no record with the values &1 &2 &3 in the table status reason ?

  The SAP error message CRM_ORDER_CUST401 indicates that there is no record found in the table for the specified status reason values. This typically occurs in the context of CRM (Customer Relationship Management) when trying to process an order or transaction that requires a specific status reason that is not defined in the system.
  
  Cause:
  
  Missing Status Reason: The status reason you are trying to use does not exist in the system. This could be due to a configuration issue or because the status reason has not been defined in the relevant customizing settings.
  Incorrect Input: The values being passed to the system may be incorrect or not matching the expected format or values in the database.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the relevant tables that are required for the operation you are trying to perform.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction code