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Message type: E = Error
Message class: CRM_ORDER_CUST - Customizing Order (General)
Message number: 149
Message text: Value & is not an employee.
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CRM_ORDER_CUST149
- Value & is not an employee. ?The SAP error message CRM_ORDER_CUST149 indicates that the value provided for a specific field (usually related to an employee or user) is not recognized as a valid employee in the system. This error typically occurs in the context of CRM (Customer Relationship Management) transactions, where certain fields require valid employee IDs or user IDs.
Cause:
- Invalid Employee ID: The value entered does not correspond to any employee in the system.
- Inactive Employee: The employee ID may exist but is marked as inactive or not valid for the current transaction.
- Authorization Issues: The user may not have the necessary authorizations to access the employee data.
- Data Entry Error: There may be a typographical error in the employee ID entered.
- Configuration Issues: The system may not be properly configured to recognize the employee ID in the context of the transaction.
Solution:
- Verify Employee ID: Check the employee ID entered for any typographical errors. Ensure that it is correct and exists in the system.
- Check Employee Status: Use transaction codes like PA20 or PA30 to check if the employee is active and has the necessary data maintained.
- Review Authorizations: Ensure that the user has the necessary authorizations to access employee data. This may involve checking roles and profiles assigned to the user.
- Consult with HR: If the employee ID is valid but inactive, consult with the HR department to understand why the employee is inactive and if they need to be reactivated.
- System Configuration: If the issue persists, it may be necessary to review the system configuration related to employee data in the CRM module. This may involve checking the customizing settings in transaction SPRO.
- Check for Updates: Ensure that the system is up to date with the latest patches and updates, as sometimes bugs can cause such issues.
Related Information:
If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.
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