How To Fix CRM_ORDER_CUST149 - Value & is not an employee.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 149

  • Message text: Value & is not an employee.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_CUST149 - Value & is not an employee. ?

    The SAP error message CRM_ORDER_CUST149 indicates that the value provided for a specific field (usually related to an employee or user) is not recognized as a valid employee in the system. This error typically occurs in the context of CRM (Customer Relationship Management) transactions, where certain fields require valid employee IDs or user IDs.

    Cause:

    1. Invalid Employee ID: The value entered does not correspond to any employee in the system.
    2. Inactive Employee: The employee ID may exist but is marked as inactive or not valid for the current transaction.
    3. Authorization Issues: The user may not have the necessary authorizations to access the employee data.
    4. Data Entry Error: There may be a typographical error in the employee ID entered.
    5. Configuration Issues: The system may not be properly configured to recognize the employee ID in the context of the transaction.

    Solution:

    1. Verify Employee ID: Check the employee ID entered for any typographical errors. Ensure that it is correct and exists in the system.
    2. Check Employee Status: Use transaction codes like PA20 or PA30 to check if the employee is active and has the necessary data maintained.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access employee data. This may involve checking roles and profiles assigned to the user.
    4. Consult with HR: If the employee ID is valid but inactive, consult with the HR department to understand why the employee is inactive and if they need to be reactivated.
    5. System Configuration: If the issue persists, it may be necessary to review the system configuration related to employee data in the CRM module. This may involve checking the customizing settings in transaction SPRO.
    6. Check for Updates: Ensure that the system is up to date with the latest patches and updates, as sometimes bugs can cause such issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and CRM Order Management transactions.
    • SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or recommendations provided by SAP.
    • Documentation: Review the SAP Help documentation for CRM and HR modules to understand the requirements for employee data in CRM transactions.

    If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.

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