How To Fix CRM_ORDER_CUST109 - Object type &1 is not allowed with value-based billing relevance

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 109

• Message text: Object type &1 is not allowed with value-based billing relevance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST109 - Object type &1 is not allowed with value-based billing relevance ?

  The SAP error message CRM_ORDER_CUST109 indicates that there is an issue with the billing relevance of a specific object type in the context of value-based billing. This error typically arises in the SAP Customer Relationship Management (CRM) module when the system encounters an object type that is not permitted for value-based billing.
  Cause:
  The error is caused by the following factors:
  
  Object Type Restriction: The object type you are trying to use is not configured to support value-based billing. This could be due to the settings in the system or the specific configuration of the object type.
  Billing Relevance Settings: The billing relevance settings for the object type may not be correctly defined in the system. This can happen if the object type is not intended for value-based billing or if it has been incorrectly set up.
  Custom Development: If there are custom developments or enhancements in the system, they may not align with the standard billing relevance settings.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Object Type Configuration:
  
  Go to the configuration settings for the object type in question. Ensure that it is allowed for value-based billing.
  You can check the configuration in transaction SPRO under the relevant CRM settings.
  
  
  
  Review Billing Relevance Settings:
  
  Verify the billing relevance settings for the object type. Ensure that it is set to allow value-based billing.
  You may need to consult with your SAP functional consultant or system administrator to review these settings.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to value-based billing and the specific object type to understand the requirements and restrictions.
  
  
  
  Check for Custom Enhancements:
  
  If there are any custom developments, review them to ensure they do not interfere with the standard billing processes.
  
  
  
  Testing:
  
  After making any changes, perform testing to ensure that the error no longer occurs and that the billing process works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE80 for development objects.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.