How To Fix CRM_ORDER_CUST108 - Milestone billing does not permit value-based billing relevance

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 108

• Message text: Milestone billing does not permit value-based billing relevance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST108 - Milestone billing does not permit value-based billing relevance ?

  The SAP error message CRM_ORDER_CUST108, which states "Milestone billing does not permit value-based billing relevance," typically occurs in the context of billing processes in SAP CRM (Customer Relationship Management) when there is a mismatch between the billing type and the billing relevance settings.
  Cause:
  This error arises when you are trying to create or process a billing document that is configured for milestone billing, but the system detects that the billing relevance is set to value-based billing. In milestone billing, billing is based on specific milestones or events rather than the total value of the order. If the system finds that the billing relevance is set to value-based, it will trigger this error because these two settings are incompatible.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Billing Type Configuration:
  
  Go to the configuration settings for the billing type in SAP. You can do this by navigating to the relevant customizing transaction (e.g., SPRO).
  Ensure that the billing type you are using is correctly set up for milestone billing. This includes checking the billing relevance settings.
  
  
  
  Adjust Billing Relevance:
  
  If you need to use milestone billing, ensure that the billing relevance is set to "Milestone" rather than "Value-based."
  If you intended to use value-based billing, you may need to change the billing type to one that supports value-based billing.
  
  
  
  Review Order and Item Settings:
  
  Check the sales order or service order that is generating the billing document. Ensure that the items in the order are configured correctly for milestone billing.
  Verify that the relevant items are marked for milestone billing in the item category settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to billing types and billing relevance to ensure you understand the implications of the settings you are using.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the billing process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Billing Types: In SAP, billing types define how billing documents are processed. Common billing types include milestone billing, periodic billing, and value-based billing.
  Item Categories: The item category in a sales order determines how the item behaves in terms of pricing, billing, and delivery. Ensure that the item category is compatible with the billing type you are using.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM billing processes.