How To Fix CRM_ORDER_CUST076 - The action profile is only allowed with date profile '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 076

• Message text: The action profile is only allowed with date profile '&2'

What causes this issue?

The current transaction type / item category works with date profile
&V1&.
The assigned action profile &V3& is defined for date profile &V2&.
For the planning and start condition for the action profile to be
evaluated at run time, they must match the date profile of the current
transaction type or item category.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST076 - The action profile is only allowed with date profile '&2' ?

  The SAP error message CRM_ORDER_CUST076 indicates that there is a mismatch between the action profile being used and the date profile that is allowed for that action. This typically occurs in the context of CRM (Customer Relationship Management) order management when trying to execute an action that is not compatible with the specified date profile.
  Cause:
  
  Action Profile Mismatch: The action profile you are trying to use is not compatible with the date profile assigned to the order or transaction.
  Configuration Issues: The configuration settings in the system may not have been set up correctly, leading to this incompatibility.
  Date Profile Settings: The date profile may have restrictions that prevent certain actions from being executed.
  
  Solution:
  
  
  Check Action Profile and Date Profile:
  
  Review the action profile assigned to the order and the date profile that is currently in use. Ensure that they are compatible.
  You can do this by navigating to the relevant configuration settings in the SAP system.
  
  
  
  Modify the Date Profile:
  
  If the action profile is correct but the date profile is not, consider changing the date profile to one that is compatible with the action profile you want to use.
  
  
  
  Adjust Configuration:
  
  If necessary, consult with your SAP configuration team to adjust the settings for the action profiles and date profiles to ensure they align correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the action profiles and date profiles to understand their relationships and restrictions.
  
  
  
  Testing:
  
  After making changes, test the action again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage orders, or SPRO to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user executing the action has the necessary authorizations to perform the action with the specified profiles.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further troubleshooting.