How To Fix CRM_ORDER_CUST064 - Transaction type already being used; object type can no longer be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 064

• Message text: Transaction type already being used; object type can no longer be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST064 - Transaction type already being used; object type can no longer be changed ?

  The SAP error message CRM_ORDER_CUST064 indicates that there is an issue with the transaction type in the CRM system. Specifically, it means that the transaction type you are trying to use is already in use, and therefore, the object type associated with it cannot be changed.
  Cause:
  
  Transaction Type Already in Use: The transaction type you are trying to modify is currently being utilized by existing documents or transactions in the system.
  Configuration Issues: There may be configuration settings that prevent changes to the object type once the transaction type is in use.
  Data Integrity Constraints: SAP enforces data integrity, and changing the object type of a transaction type that is already in use could lead to inconsistencies in the data.
  
  Solution:
  
  Check Usage: Verify if the transaction type is currently being used by any open or completed transactions. You can do this by checking the relevant transaction logs or reports.
  Change Transaction Type: If you need to change the object type, consider creating a new transaction type instead of modifying the existing one. This way, you can maintain the integrity of the existing transactions.
  Consult Configuration: Review the configuration settings in the SAP Customizing Implementation Guide (IMG) for CRM. Navigate to the relevant sections for transaction types and object types to understand the dependencies and restrictions.
  Locking Mechanism: Ensure that there are no locks on the transaction type that might prevent changes. You can check for locks using transaction codes like SM12.
  Consult Documentation: Refer to SAP documentation or notes related to CRM transaction types for any specific guidelines or restrictions.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Search for SAP Notes related to CRM transaction types and object types for any known issues or patches.
  Testing: If you create a new transaction type, ensure to test it thoroughly in a development or quality assurance environment before deploying it to production.
  
  By following these steps, you should be able to resolve the error and understand the implications of changing transaction types in SAP CRM.