How To Fix CRM_ORDER_CUST062 - Sales-specific Customizing missing for transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 062

• Message text: Sales-specific Customizing missing for transaction &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST062 - Sales-specific Customizing missing for transaction &2 ?

  The SAP error message CRM_ORDER_CUST062 indicates that there is missing sales-specific customizing for a particular transaction type in the SAP CRM system. This error typically arises when the system is unable to find the necessary configuration settings for processing a specific sales transaction.
  Cause:
  The error can occur due to several reasons:
  
  Missing Customizing Settings: The required customizing settings for the specific transaction type (indicated by &2 in the error message) have not been maintained in the system.
  Incorrect Transaction Type: The transaction type being used may not be correctly defined or may not exist in the system.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport process that resulted in missing configurations.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Sales Order Management (e.g., CRM > Sales Order Management > Sales Order > Define Transaction Types).
  Verify that the transaction type mentioned in the error message is correctly defined and that all necessary settings are in place.
  
  
  
  Maintain Missing Settings:
  
  If the transaction type is missing or incomplete, you may need to create or adjust the customizing settings accordingly.
  Ensure that all required fields and parameters for the transaction type are filled out correctly.
  
  
  
  Check for Transport Issues:
  
  If the customizing settings were recently transported, check the transport logs for any errors or issues.
  If necessary, re-transport the customizing settings or manually adjust them in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction type and error message for additional guidance.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like CRMD_ORDER to access the order management interface and SPRO for customizing.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the CRM_ORDER_CUST062 error.
  Support: If the issue persists after checking the customizing settings, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ORDER_CUST062 error in your SAP system.