How To Fix CRM_ORDER_CUST060 - Activity-specific Customizing missing for transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 060

• Message text: Activity-specific Customizing missing for transaction &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST060 - Activity-specific Customizing missing for transaction &2 ?

  The SAP error message CRM_ORDER_CUST060 indicates that there is missing activity-specific customizing for a particular transaction in the SAP CRM system. This error typically arises when the system cannot find the necessary configuration settings for the specified transaction type.
  Cause:
  
  Missing Customizing Settings: The most common cause is that the required customizing settings for the specific transaction type (indicated by &2 in the error message) have not been maintained in the system.
  Incorrect Transaction Type: The transaction type being used may not be correctly defined or may not exist in the customizing settings.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport process that resulted in missing configurations.
  
  Solution:
  To resolve the CRM_ORDER_CUST060 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for CRM Order Management, typically found under:
  
  Customer Relationship Management -> Order Management -> Basic Settings -> Define Transaction Types.
  
  
  Verify that the transaction type indicated in the error message is defined and that all necessary settings are in place.
  
  
  
  Maintain Missing Settings:
  
  If the transaction type is missing, you may need to create it or adjust the existing settings to ensure that all required fields and parameters are correctly configured.
  
  
  
  Check for Transport Issues:
  
  If the customizing settings were recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  If necessary, re-transport the customizing settings or manually adjust them in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction type to ensure that all prerequisites and configurations are met.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the transaction again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and SE11 (Data Dictionary) for further investigation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the customizing settings.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ORDER_CUST060 error in your SAP system.