How To Fix CRM_ORDER_CUST058 - Enter a number range interval for internal number assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 058

• Message text: Enter a number range interval for internal number assignment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST058 - Enter a number range interval for internal number assignment ?

  The SAP error message CRM_ORDER_CUST058 indicates that there is an issue with the configuration of number ranges for internal number assignment in the SAP Customer Relationship Management (CRM) system. This error typically occurs when the system is unable to find a valid number range interval for creating a new order or document.
  Cause:
  The primary cause of this error is that the number range intervals for the relevant document type (e.g., sales orders, service orders) have not been defined or are not properly configured in the system. This can happen due to:
  
  Missing Number Range Intervals: The number range intervals for the specific document type have not been set up in the system.
  Incorrect Configuration: The existing number range intervals may not be active or may not cover the required range.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the object name related to the CRM order (e.g., CRM_ORDER).
  Check if the number range intervals are defined for the relevant document type.
  
  
  
  Define Number Range Intervals:
  
  If the intervals are missing, you need to create them:
  
  Go to transaction code OCRM (or use the relevant customizing path).
  Navigate to Basic Settings > Number Ranges > Define Number Ranges.
  Create a new number range interval for the document type you are working with.
  
  
  
  
  
  Activate Number Range:
  
  Ensure that the number range is active and that it covers the required range of numbers.
  If necessary, adjust the intervals to ensure they do not overlap with other document types.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify number ranges. This can be checked with the help of your SAP security team.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by trying to create a new order or document to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: For managing number range objects.
  OCRM: For CRM-specific configuration.
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring number ranges in CRM.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST058 error and ensure that the number range intervals are correctly configured for internal number assignment.