How To Fix CRM_ORDER_CUST051 - Partner det. proc. does not match business object type of item category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 051

• Message text: Partner det. proc. does not match business object type of item category

What causes this issue?

The application areas assigned to the partner determination procedure
are not compatible with the application areas assigned to the business
object type for the item category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a suitable partner determination procedure.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST051 - Partner det. proc. does not match business object type of item category ?

  The SAP error message CRM_ORDER_CUST051 indicates that there is a mismatch between the partner determination procedure and the business object type of the item category in a CRM order. This typically occurs when the system is trying to determine partners for an item in a sales order or service order, but the configuration does not align correctly.
  Cause:
  
  Mismatch in Configuration: The partner determination procedure assigned to the item category does not match the business object type that is expected for that item category.
  Incorrect Item Category: The item category being used may not be configured to support the partner determination procedure that is assigned.
  Missing or Incorrect Partner Determination Procedure: The partner determination procedure may not be correctly assigned to the business object type or item category in the configuration settings.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for the item category in the SAP system.
  Ensure that the partner determination procedure assigned to the item category is correct and matches the expected business object type.
  
  
  
  Review Partner Determination Procedure:
  
  Navigate to the partner determination procedure settings in the SAP Customizing Implementation Guide (IMG).
  Verify that the procedure is correctly defined and that it includes the necessary partner functions for the item category in question.
  
  
  
  Adjust Business Object Type:
  
  If necessary, adjust the business object type associated with the item category to ensure it aligns with the partner determination procedure.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the order creation process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring partner determination procedures and item categories.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or CRMD_ORDER (to manage CRM orders) to navigate to the relevant configuration settings.
  Partner Functions: Familiarize yourself with the partner functions that are typically used in your business processes, as these will need to be correctly configured in the partner determination procedure.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST051 error and ensure that the partner determination process works correctly for your CRM orders.