How To Fix CRM_ORDER_CUST049 - Item category & still being used in item category determination

CRM_ORDER_CUST049 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 049

• Message text: Item category & still being used in item category determination

What causes this issue?

The item category cannot be deleted, as it is still entered in the item
category determination.

How to fix this error?

First, delete all entries of the item category in the item category
determination.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_ORDER_CUST049 - Details

• The SAP error message CRM_ORDER_CUST049 indicates that an item category is still being used in item category determination, which typically means that the system is trying to process an item category that is either not properly configured or is still linked to existing documents or processes.
  
  Cause:
  
  Item Category Configuration: The item category may not be correctly configured in the system. This could be due to missing settings or incorrect assignment in the item category determination process.
  Active Documents: The item category might still be in use by existing sales orders, quotations, or other documents, preventing it from being deleted or modified.
  Dependencies: There may be dependencies or links to other configurations (like pricing procedures, item category groups, etc.) that are causing the item category to remain active.
  Custom Logic: If there are custom enhancements or user exits that affect item category determination, they might be causing the system to reference an item category that