How To Fix CRM_ORDER_CUST047 - Enter a valid number range interval

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 047

• Message text: Enter a valid number range interval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST047 - Enter a valid number range interval ?

  The SAP error message CRM_ORDER_CUST047 indicates that there is an issue with the number range interval for creating or processing a CRM order. This error typically occurs when the system is unable to find a valid number range for the document type you are trying to create or when the number range is not properly defined or has been exhausted.
  Cause:
  
  Exhausted Number Range: The defined number range for the document type has been exhausted, meaning all available numbers have been used.
  Incorrect Number Range Configuration: The number range intervals may not be properly configured in the system.
  Inactive Number Range: The number range might be inactive or not assigned to the relevant document type.
  Authorization Issues: The user may not have the necessary authorizations to access or use the number range.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the object name related to CRM orders (e.g., CRM_ORDER).
  Check the intervals defined for the number range. Ensure that there are valid intervals and that they are active.
  
  
  
  Extend Number Range:
  
  If the number range is exhausted, you may need to extend it. This can be done in the same SNRO transaction by adding new intervals or increasing the upper limit of the existing interval.
  
  
  
  Activate Number Range:
  
  Ensure that the number range is active. If it is inactive, you will need to activate it.
  
  
  
  Check Document Type Assignment:
  
  Ensure that the document type you are trying to create is correctly assigned to the number range. This can be checked in the customizing settings under CRM > Master Data > Order Management > Define Order Types.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to create or modify orders. This can be checked in transaction code SU53 after the error occurs.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SPRO: Customizing Implementation Guide
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on number range management and CRM order processing.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to number ranges in your version of SAP.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST047 error and successfully create or process CRM orders in SAP.