How To Fix CRM_ORDER_CUST046 - Enter a valid Available-To-Promise (ATP) profile


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 046

  • Message text: Enter a valid Available-To-Promise (ATP) profile

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_CUST046 - Enter a valid Available-To-Promise (ATP) profile ?

    The SAP error message CRM_ORDER_CUST046 indicates that the system requires a valid Available-To-Promise (ATP) profile to process the order. This error typically occurs in the context of sales order processing within the SAP Customer Relationship Management (CRM) module when the ATP check is being performed.

    Cause:

    1. Missing ATP Profile: The ATP profile that is required for the order type or item category is not defined or is missing in the system.
    2. Incorrect Configuration: The configuration settings for ATP profiles may not be correctly set up in the system.
    3. Order Type or Item Category Issues: The order type or item category being used may not be linked to a valid ATP profile.
    4. Master Data Issues: The material master or other related master data may not have the necessary ATP settings configured.

    Solution:

    1. Check ATP Profile Assignment:

      • Go to the configuration settings in SAP and check the assignment of ATP profiles to the relevant order types and item categories.
      • Ensure that the ATP profile is correctly assigned to the sales order type you are working with.
    2. Define ATP Profiles:

      • If the ATP profile is missing, you may need to create a new ATP profile. This can be done in the SAP configuration under the relevant path (usually found in the Logistics or Sales and Distribution sections).
      • Use transaction code SPRO to access the configuration menu and navigate to the ATP profile settings.
    3. Review Material Master Data:

      • Check the material master data for the items in the order. Ensure that the ATP settings are correctly configured in the material master.
      • Use transaction code MM03 to view the material master and check the relevant views (like Sales Org. Data, MRP, etc.) for ATP settings.
    4. Test ATP Check:

      • After making the necessary changes, perform a test ATP check to ensure that the system can now process the order without errors.
    5. Consult Documentation:

      • Review SAP documentation or help resources for more detailed guidance on ATP profiles and their configuration.

    Related Information:

    • ATP Check: The ATP check is a critical function in SAP that determines the availability of products for sales orders based on stock levels, production schedules, and other factors.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OVZB (for defining ATP profiles) and MM03 (for viewing material master data).
    • SAP Notes: Check SAP Notes for any known issues or updates related to ATP profiles and the specific error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and ATP processes.

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