How To Fix CRM_ORDER_CUST053 - Item category usage & still being used in item category determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 053

• Message text: Item category usage & still being used in item category determination

What causes this issue?

The item category usage cannot be deleted, as it is still being used in
the item category determination.

How to fix this error?

First, delete all entries for the item category usage in the item
category determination.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST053 - Item category usage & still being used in item category determination ?

  The SAP error message CRM_ORDER_CUST053 indicates that there is an issue with the item category usage in the context of item category determination in the SAP CRM system. This error typically arises when the system is trying to determine an item category for a transaction, but the specified item category usage is still being referenced or used in the configuration.
  Cause:
  
  Item Category Usage Configuration: The item category usage that is being referenced is still active or in use in the system. This can happen if the item category is not properly deactivated or if there are existing transactions that still reference it.
  Inconsistent Configuration: There may be inconsistencies in the configuration settings for item categories, such as missing or incorrect settings in the item category determination procedure.
  Custom Development: If there are custom developments or enhancements that interact with item categories, they may not be correctly handling the item category usage.
  
  Solution:
  
  
  Check Item Category Usage: 
  
  Go to the configuration settings for item categories in the SAP system (Transaction code: SPRO).
  Navigate to the relevant path: CRM > Order Management > Item Category > Define Item Category Usage.
  Verify if the item category usage is still active and being referenced in any item categories.
  
  
  
  Deactivate or Remove References:
  
  If the item category usage is no longer needed, consider deactivating it or removing any references to it in the item category determination settings.
  Ensure that there are no existing transactions that are still using the item category.
  
  
  
  Review Item Category Determination:
  
  Check the item category determination procedure to ensure that it is correctly configured and that there are no conflicts or missing entries.
  Make sure that the item categories are correctly assigned to the relevant item category usage.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments that might affect item category determination, review the code to ensure it is functioning as expected and not causing conflicts.
  
  
  
  Testing:
  
  After making changes, perform testing to ensure that the item category determination works correctly without triggering the error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), CRMD_ORDER (for order management), and SE80 (for checking custom developments).
  Documentation: Refer to SAP documentation or help guides related to item category determination and usage for more detailed information.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP functional consultant or reach out to SAP support for further assistance.