How To Fix CRM_ORDER_CUST052 - Item category group & still being used in item category determination

CRM_ORDER_CUST052 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 052

• Message text: Item category group & still being used in item category determination

What causes this issue?

The item category group cannot be deleted, as it is still being used in
the item category determination.

How to fix this error?

Delete all entries for the item category group in the item category
determination.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_ORDER_CUST052 - Details

• The SAP error message CRM_ORDER_CUST052 indicates that there is an issue with the item category group being used in item category determination for a sales order or a related document in the SAP CRM system. This error typically arises when the system is unable to find a valid item category for the specified item category group, or when the item category group is still being referenced in the configuration despite being marked for deletion.
  
  Cause:
  
  Item Category Group Configuration: The item category group may not be properly configured in the system. This could be due to missing or incorrect settings in the item category determination process.
  Deletion Flag: The item category group may have been marked for deletion, but it is still being referenced in the item category determination.
  Missing Item Categories: There may be no valid item categories assigned to the item category group in the configuration.
  Customizing Settings: The customizing settings for item