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Message type: E = Error
Message class: CRM_ORDER_CUST - Customizing Order (General)
Message number: 032
Message text: Enter a number range object
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CRM_ORDER_CUST032
- Enter a number range object ?The SAP error message CRM_ORDER_CUST032, which states "Enter a number range object," typically occurs when a user is trying to create or process a CRM order, but the system requires a number range object to be specified, and it has not been provided.
Cause:
- Missing Number Range Object: The most common cause of this error is that the number range object for the CRM order type has not been defined or is not assigned correctly in the system.
- Configuration Issues: There may be issues in the configuration settings related to number ranges for the specific order type you are trying to create.
- Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or create the number range object.
Solution:
Define Number Range Object:
- Go to the transaction code
SNRO
(Number Range Objects).- Check if the number range object for the CRM order type you are working with is defined.
- If it is not defined, you will need to create a new number range object.
Assign Number Range to Order Type:
- Use transaction code
SPRO
to access the SAP Customizing Implementation Guide.- Navigate to Customer Relationship Management > Order Management > Basic Settings > Define Number Ranges for Orders.
- Ensure that the number range object is assigned to the relevant order type.
Check Authorizations:
- Ensure that the user has the necessary authorizations to create or access the number range object. This can be checked with the help of your SAP security team.
Testing:
- After making the necessary changes, try to create the CRM order again to see if the error persists.
Related Information:
SNRO
- For managing number range objects.SPRO
- For accessing the SAP Customizing Implementation Guide.By following these steps, you should be able to resolve the CRM_ORDER_CUST032 error and successfully create or process your CRM orders.
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