How To Fix CRM_ORDER_CUST034 - Enter an item usage

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 034

• Message text: Enter an item usage

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST034 - Enter an item usage ?

  The SAP error message CRM_ORDER_CUST034, which states "Enter an item usage," typically occurs in the context of creating or modifying a sales order or service order in the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires the user to specify an "item usage" for the order item being processed.
  
  Cause:
  The error is triggered when:
  
  An item in the order does not have a specified item usage, which is a required field in certain scenarios.
  The item usage is necessary for the system to determine how the item should be processed, billed, or delivered.
  The configuration of the order type or item category mandates the entry of item usage.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Identify the Item: Check which item in the order is causing the error. This can usually be found in the order details.
  
  
  Enter Item Usage:
  
  Navigate to the item details in the order.
  Look for the field labeled "Item