How To Fix CRM_ORDER_CUST031 - Item usage &2 is not defined in Customizing

CRM_ORDER_CUST031 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 031

• Message text: Item usage &2 is not defined in Customizing

What causes this issue?

The item usage &SYST-MSGV2& you wish to read is missing in table
&SYST-MSGV1&.

System Response

The system terminates further processing.

How to fix this error?

Check your Customizing and, if necessary, contact the person responsible
for Customizing and complete the missing entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_ORDER_CUST031 - Details

• The SAP error message CRM_ORDER_CUST031 indicates that there is an issue with the item usage in the context of a CRM order. Specifically, it means that the item usage specified (denoted by &2 in the error message) is not defined in the Customizing settings of the SAP system.
  
  Cause:
  
  Undefined Item Usage: The item usage specified in the order is not defined in the system's Customizing settings. This could happen if the item usage was deleted or never configured.
  Incorrect Configuration: There may be a mismatch between the item usage defined in the order and what is available in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly or completely.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the Customizing transaction (SPRO).
  Navigate to the relevant area for CRM order management.
  Check the settings for item usage to ensure that the specified item usage is defined.
  If it is not defined,