How To Fix CRM_ORDER_CUST030 - Item usage &3 is missing in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 030

• Message text: Item usage &3 is missing in language &2

What causes this issue?

The item usage &SYST-MSGV3& you wish to read is missing in language
&SYST-MSGV2& in table &SYST-MSGV1&.

System Response

The system terminates further processing.

How to fix this error?

Check your Customizing and, if necessary, contact the person responsible
for Customizing, and maintain the item usage in the corresponding
language.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST030 - Item usage &3 is missing in language &2 ?

  The SAP error message CRM_ORDER_CUST030 indicates that there is a missing item usage for a specific item in a particular language. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to process or display an order or item that requires specific language-dependent data that is not available.
  Cause:
  
  Missing Data: The item usage (which defines how an item can be used in a particular context) is not defined for the specified language in the system.
  Configuration Issues: The configuration for item usage may not have been completed for the specific language.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to this error.
  
  Solution:
  
  
  Check Item Usage Configuration:
  
  Go to the configuration settings for item usage in the SAP system.
  Ensure that the item usage in question is defined for the specified language.
  If it is missing, you may need to create or update the item usage for that language.
  
  
  
  Maintain Language-Specific Data:
  
  Navigate to the relevant transaction (e.g., CRM order management) and check if the item usage has language-specific descriptions or settings.
  If necessary, enter the missing data for the required language.
  
  
  
  Review Master Data:
  
  Check the master data for the item in question to ensure that all necessary fields are filled out correctly.
  Make sure that the item is properly maintained in all relevant languages.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on maintaining item usage and language settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage CRM orders, or SPRO to access the configuration settings.
  Language Settings: Ensure that the language settings in your user profile and system settings are correctly configured.
  Custom Development: If there are custom developments or enhancements in your SAP system, check if they are affecting the item usage and language settings.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST030 error and ensure that the item usage is correctly defined for the required language.