How To Fix CRM_ORDER_CUST026 - Item category group &3 is missing in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 026

• Message text: Item category group &3 is missing in language &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST026 - Item category group &3 is missing in language &2 ?

  The SAP error message CRM_ORDER_CUST026 indicates that there is a missing item category group for a specific language in the SAP system. This error typically arises in the context of CRM (Customer Relationship Management) when trying to create or process an order, and it suggests that the system cannot find the necessary configuration for the specified item category group in the specified language.
  Cause:
  
  Missing Configuration: The item category group specified in the error message is not defined in the system for the language indicated.
  Language Settings: The language settings in the user profile or the transaction may not match the available configurations in the system.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to item categories.
  
  Solution:
  
  
  Check Item Category Group Configuration:
  
  Go to the configuration settings in SAP (Transaction SPRO).
  Navigate to the relevant area for item category groups (e.g., Sales and Distribution or CRM settings).
  Ensure that the item category group specified in the error message is defined for the language indicated.
  
  
  
  Maintain Language-Specific Data:
  
  If the item category group exists but is missing language-specific data, you may need to maintain the descriptions or settings for that language.
  Use transaction codes like OVAH (for Sales Document Item Categories) or CRMD_ORDER (for CRM Order Management) to check and maintain the necessary data.
  
  
  
  Check User Profile Language:
  
  Ensure that the user profile language matches the language for which the item category group is missing.
  You can check and change the user settings in the SAP GUI.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported from another system, ensure that the transport request included all necessary language-specific data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM order management and item category configuration for any additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, OVAH, CRMD_ORDER, and SE11 (for data dictionary).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and maintain item category configurations.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST026 error and ensure that the item category group is properly configured for the specified language.