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Message type: E = Error
Message class: CRM_ORDER_CUST - Customizing Order (General)
Message number: 004
Message text: System error; incorrect call of read module for table &1
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CRM_ORDER_CUST004
- System error; incorrect call of read module for table &1 ?The SAP error message CRM_ORDER_CUST004 indicates a system error related to an incorrect call of a read module for a specific table. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data retrieval process, often due to inconsistencies or misconfigurations in the system.
Cause:
- Incorrect Configuration: The error may occur if there are misconfigurations in the CRM system, particularly in the customizing settings related to the order management or the specific table mentioned in the error message.
- Data Inconsistencies: If there are inconsistencies or corruption in the data stored in the relevant table, it can lead to this error when the system attempts to read the data.
- Custom Code Issues: If there are custom developments or enhancements that interact with the CRM order management process, they may not be correctly implemented, leading to this error.
- Missing Authorizations: Sometimes, the error can be triggered if the user does not have the necessary authorizations to access the data in the specified table.
Solution:
- Check Configuration: Review the configuration settings related to the CRM order management. Ensure that all necessary settings are correctly configured.
- Data Consistency Check: Perform a consistency check on the data in the relevant table. You can use transaction codes like SE11 (Data Dictionary) to analyze the table structure and data.
- Review Custom Code: If there are any custom developments, review the code to ensure that it is correctly calling the read module and handling data appropriately.
- Authorization Check: Verify that the user encountering the error has the necessary authorizations to access the relevant data. You can check this in transaction SU53 or by consulting with your security team.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
- Debugging: If the issue persists, consider debugging the program or transaction that triggers the error to identify the exact point of failure.
Related Information:
By following these steps, you should be able to identify the root cause of the CRM_ORDER_CUST004 error and implement an appropriate solution.
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