How To Fix CRM_ORDER_CUST002 - Transaction &2 is not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 002

• Message text: Transaction &2 is not defined in Customizing

What causes this issue?

The business transaction &V2& you wish to read is missing in table &V1&.

System Response

The system terminates further processing.

How to fix this error?

Check your Customizing and, if necessary, contact the person responsible
for Customizing and complete the missing entry. &SYS_ADMIN&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST002 - Transaction &2 is not defined in Customizing ?

  The SAP error message CRM_ORDER_CUST002 indicates that a specific transaction (denoted by &2) is not defined in the Customizing settings of the SAP system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process an order or transaction that the system does not recognize due to missing configuration.
  Cause:
  
  Missing Customizing Settings: The transaction type you are trying to use has not been defined in the Customizing settings of the SAP system.
  Incorrect Transaction Type: The transaction type may have been incorrectly entered or is not valid for the current context.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction type.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for CRM order management and check if the transaction type is defined.
  If it is missing, you may need to create or configure it according to your business requirements.
  
  
  
  Define Transaction Type:
  
  If the transaction type is not defined, you can create it by following the steps in the IMG. Look for the path: 
  
  Customer Relationship Management -> Order Management -> Define Transaction Types.
  
  
  Ensure that all necessary parameters and settings are correctly configured.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, verify that the transport request was successfully imported and that all necessary objects are included.
  Check the transport logs for any errors or warnings.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the transaction type. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes from SAP that may provide additional context or troubleshooting steps for this specific error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SU01 (User Maintenance) for checking configurations and authorizations.
  SAP Notes: Search for SAP Notes related to CRM_ORDER_CUST002 for any known issues or patches that may address the problem.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.