How To Fix CRM_ORDER_CUST003 - System error; read error in Customizing table &1, &2 = '&3'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 003

  • Message text: System error; read error in Customizing table &1, &2 = '&3'

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  • What causes this issue?

    The system has failed to execute read access to the table &V1&, although
    the field &V2& should have the contents &V3&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_CUST003 - System error; read error in Customizing table &1, &2 = '&3' ?

    The SAP error message CRM_ORDER_CUST003 indicates a system error related to a read operation in a Customizing table. This error typically occurs when the system is unable to retrieve data from a specific Customizing table due to various reasons. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Missing or Incomplete Customizing Data: The Customizing table referenced in the error may not have the necessary entries or may be incomplete.
    2. Authorization Issues: The user may not have the required authorizations to access the Customizing table.
    3. Database Issues: There could be issues with the database, such as corruption or connectivity problems.
    4. Transport Issues: If the Customizing data was recently transported from another system, there may have been errors during the transport process.
    5. Configuration Errors: Incorrect configuration settings in the system can lead to this error.

    Solutions:

    1. Check Customizing Table Entries: Use transaction codes like SE11 or SE16 to check the entries in the Customizing table mentioned in the error message. Ensure that the required data is present and correctly configured.
    2. Review Authorizations: Verify that the user has the necessary authorizations to access the Customizing table. You can check this using transaction SU53 after the error occurs.
    3. Database Consistency Check: Perform a database consistency check to ensure that there are no issues with the database. This may require the assistance of a database administrator.
    4. Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the transported data.
    5. System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), SM21 (System Log), and SU53 (Authorization Check).
    • SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for further assistance.
    • Documentation: Review the SAP documentation related to the specific Customizing table mentioned in the error for additional insights.

    By following these steps, you should be able to diagnose and resolve the CRM_ORDER_CUST003 error effectively.

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