How To Fix CRM_ORDER_CUST006 - Business transaction category &3 is missing in language &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 006

  • Message text: Business transaction category &3 is missing in language &2

  • Show details Hide details
  • What causes this issue?

    The businesss transaction category &V3& which you wish to read is
    missing in language &V2& in table &V1&.

    System Response

    The system terminates further processing.

    How to fix this error?

    Contact SAP, as a system table is involved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_CUST006 - Business transaction category &3 is missing in language &2 ?

    The SAP error message CRM_ORDER_CUST006 indicates that a specific business transaction category is missing for a particular language in the SAP system. This error typically arises in the context of CRM (Customer Relationship Management) when trying to create or process business transactions, such as sales orders or service requests, and the system cannot find the necessary language-specific data.

    Cause:

    1. Missing Language Data: The business transaction category specified in the error message does not have a corresponding entry in the language specified. This could happen if the transaction category was created but not translated into the required language.
    2. Configuration Issues: The business transaction category may not have been properly configured in the system, leading to missing language entries.
    3. Transport Issues: If the configuration was transported from another system, it might not have included the necessary language data.

    Solution:

    1. Check Configuration:

      • Go to the transaction code SPRO and navigate to the relevant configuration for CRM business transactions.
      • Ensure that the business transaction category is correctly defined and that it has entries for all required languages.
    2. Maintain Language-Specific Data:

      • Use transaction code CRMD_ORDER to check the business transaction category.
      • If the category is missing language-specific data, you can add the necessary translations. This can typically be done in the customizing settings under the relevant business transaction category.
    3. Use Transaction Code SE63:

      • If you need to translate texts for the business transaction category, you can use transaction code SE63 (Translation: Initial Screen) to maintain the translations for the specific language.
    4. Check Transport Requests:

      • If the issue arose after a transport, check the transport request to ensure that all necessary objects, including language-specific entries, were included.
    5. Consult Documentation:

      • Review SAP documentation or notes related to CRM configuration and business transaction categories for any additional guidance or known issues.

    Related Information:

    • Transaction Codes:

      • SPRO (Customizing Implementation Guide)
      • CRMD_ORDER (CRM Order Management)
      • SE63 (Translation)
    • SAP Notes: Check SAP Notes for any known issues or patches related to CRM business transaction categories and language settings.

    • Language Settings: Ensure that the language settings in your user profile and system settings are correctly configured to support the languages you are working with.

    By following these steps, you should be able to resolve the CRM_ORDER_CUST006 error and ensure that the necessary business transaction categories are available in the required languages.

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