How To Fix CRM_ORDER_CUST007 - Business transaction category &2 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 007

• Message text: Business transaction category &2 is not defined

What causes this issue?

The business transaction category &V2& which you wish to read is
missing in table &V1&.

System Response

The system terminates further processing.

How to fix this error?

Contact SAP, as a system table is involved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST007 - Business transaction category &2 is not defined ?

  The SAP error message CRM_ORDER_CUST007 indicates that the business transaction category specified in your transaction is not defined in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or process a business transaction (like a sales order, service order, etc.) that references a category that has not been configured.
  Cause:
  
  Missing Configuration: The business transaction category you are trying to use has not been defined in the system.
  Incorrect Input: The category might have been entered incorrectly, leading to the system not recognizing it.
  Transport Issues: If the configuration was recently transported from another system, it might not have been included or activated properly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration path for CRM.
  Check under Customer Relationship Management > Basic Functions > Business Transaction > Define Business Transaction Categories.
  Ensure that the business transaction category you are trying to use is defined and active.
  
  
  
  Correct Input:
  
  Verify that the business transaction category you are entering is correct. Check for typos or incorrect codes.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, ensure that all necessary objects were included in the transport request and that they have been properly imported into the target system.
  
  
  
  Authorization:
  
  Ensure that you have the necessary authorizations to access and use the business transaction category.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to business transaction categories for any additional configuration steps that may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing orders and SPRO for configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST007 error and successfully define or use the required business transaction category in your SAP CRM system.