How To Fix CRM_ORDER057 - Item category determination customizing is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 057

• Message text: Item category determination customizing is not maintained

What causes this issue?

You have tried to create a new item. However, item category
determination has not been set up for the selected transaction type. The
transaction type has probably only been created recently.

System Response

The current transaction is terminated.

How to fix this error?

Maintain <DS:SIMG.CRM_POSTYPFIND_001>Customizing for Item Category
Determination</> for the current transaction type in Customizing, or
contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER057 - Item category determination customizing is not maintained ?

  The SAP error message CRM_ORDER057 indicates that the system is unable to determine the item category for a transaction because the necessary customizing settings are not maintained. This typically occurs in the context of SAP Customer Relationship Management (CRM) when creating or processing sales orders, service orders, or other related documents.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customizing Settings: The item category determination settings in the customizing (SPRO) are not properly configured for the specific transaction type or sales area.
  Incorrect Configuration: The configuration for item categories may be incomplete or incorrect, leading to the inability to determine the appropriate item category.
  Missing Master Data: The relevant master data (like product master, customer master, etc.) may not be set up correctly, which can affect item category determination.
  Transaction Type Not Defined: The transaction type being used may not have a corresponding item category defined in the customizing settings.
  
  
  Solution:
  To resolve