How To Fix CRM_ORDER059 - Item &1 is already being processed by user &2

CRM_ORDER059 - Overview

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 059

• Message text: Item &1 is already being processed by user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER059 - Item &1 is already being processed by user &2 ?

  The SAP error message CRM_ORDER059 indicates that a specific item (denoted by &1) in a CRM order is currently being processed by another user (denoted by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same order item simultaneously, leading to a lock situation to prevent data inconsistencies.
  
  Cause:
  
  Concurrent Access: Another user has opened the same order item for editing, which causes a lock on that item.
  Session Timeout: A previous session may not have been properly closed, leaving the item locked.
  Long-running Transactions: If a user is taking a long time to process the item, it may remain locked for an extended period.
  
  
  Solution:
  
  Wait and Retry: If the item is being processed by another user, the simplest solution is to wait until that user has finished their work and released the lock. You can then try to access the item again.
  Check Lock Entries: Use transaction code