How To Fix CRM_ORDER058 - &1 items locked by other users

CRM_ORDER058 - Overview

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 058

• Message text: &1 items locked by other users

What causes this issue?

Items &V2& are already being processed by user &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER058 - &1 items locked by other users ?

  The SAP error message CRM_ORDER058 indicates that certain items in a CRM order are locked by other users. This typically occurs when multiple users are trying to access or modify the same order or item simultaneously, leading to a conflict due to the locking mechanism in SAP.
  
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the order or specific items within the order.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Long-running Transactions: If a user is taking a long time to process an order, it can lead to locks being held for an extended period.
  Background Jobs: Sometimes, background jobs or processes may also lock items in the system.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to access the order again. The lock may be released once the other user completes their