How To Fix CRM_ORDER027 - You are not a participant in the private activity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 027

• Message text: You are not a participant in the private activity

What causes this issue?

The transaction selected is private. Only participants can process this
transaction.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER027 - You are not a participant in the private activity ?

  The SAP error message CRM_ORDER027, which states "You are not a participant in the private activity," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or perform an action on a private activity (such as a private appointment or task) that they are not authorized to view or modify.
  Cause:
  
  Private Activity Setting: The activity in question is marked as private, meaning that only the creator or designated participants can view or edit it.
  User Authorization: The user attempting to access the activity is not listed as a participant or does not have the necessary permissions to view private activities.
  Role Configuration: The user's role may not include the necessary authorizations to access private activities.
  
  Solution:
  
  Check Activity Settings: Verify if the activity is indeed marked as private. If you are the creator, consider changing the visibility settings to allow other users to access it.
  Add Participants: If you need to grant access to other users, you can add them as participants to the activity. This can usually be done in the activity details.
  User Authorization: Ensure that the user has the appropriate authorizations to access private activities. This may involve checking the user's role assignments and adjusting them as necessary.
  Consult with Administrator: If you do not have the necessary permissions to change the activity settings or user roles, consult with your SAP system administrator or security team to resolve the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  User Documentation: Review the SAP CRM user documentation for guidelines on managing activities and understanding user roles and permissions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER) that may help in managing activities and understanding user roles.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.