How To Fix CRM_ORDER017 - An authorization check could not be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 017

• Message text: An authorization check could not be executed

What causes this issue?

An authorization check could not be executed in the document or business
transaction due to an internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER017 - An authorization check could not be executed ?

  The SAP error message CRM_ORDER017 indicates that an authorization check could not be executed for a specific action or transaction in the SAP CRM system. This error typically arises when the user does not have the necessary authorizations to perform the action they are attempting, or when there is a configuration issue related to authorization checks.
  Cause:
  
  Missing Authorizations: The user may not have the required authorizations in their user profile to execute the transaction or access the specific object.
  Authorization Object Configuration: The authorization objects related to the CRM transaction may not be properly configured or assigned to the user roles.
  Role Assignment: The user may not be assigned the correct roles that include the necessary authorizations for the action they are trying to perform.
  System Configuration: There may be issues with the system configuration that prevent the authorization check from being executed correctly.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check failure. This will show you which authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions.
  
  
  
  Adjust Roles and Authorizations:
  
  If the user is missing the required authorizations, you may need to adjust their roles in transaction PFCG to include the necessary authorization objects.
  If you are an administrator, you can create or modify roles to include the required authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to change roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Check Configuration:
  
  Ensure that the authorization objects related to the CRM transactions are correctly configured in the system. This may involve checking the configuration settings in the SAP system.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Then, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to CRM transactions, such as CRM_ORDER, CRM_ORDER_MAINTAIN, etc.
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization management in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the CRM_ORDER017 error and implement a solution to resolve it.