How To Fix CRM_ORDER017 - An authorization check could not be executed

CRM_ORDER017 - Overview

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 017

• Message text: An authorization check could not be executed

What causes this issue?

An authorization check could not be executed in the document or business
transaction due to an internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_ORDER017 - Details

• The SAP error message CRM_ORDER017 indicates that an authorization check could not be executed for a specific action or transaction in the SAP CRM system. This error typically arises when the user does not have the necessary authorizations to perform the action they are attempting, or when there is a configuration issue related to authorization checks.
  
  Cause:
  
  Missing Authorizations: The user may not have the required authorizations in their user profile to execute the transaction or access the specific object.
  Authorization Object Configuration: The authorization objects related to the CRM transaction may not be properly configured or assigned to the user roles.
  Role Assignment: The user may not be assigned the correct roles that include the necessary authorizations for the action they are trying to perform.
  System Configuration: There may be issues with the system configuration that prevent the authorization check from being executed correctly.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs