How To Fix CRM_ORDER007 - Handle &1 incorrect; item processing will not be performed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 007

• Message text: Handle &1 incorrect; item processing will not be performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER007 - Handle &1 incorrect; item processing will not be performed ?

  The SAP error message CRM_ORDER007 indicates that there is an issue with the handling of a specific item in a CRM order. The message states: "Handle &1 incorrect; item processing will not be performed." This typically means that the system has encountered a problem with the item handle (or identifier) specified in the order, which prevents further processing of that item.
  Causes:
  
  Invalid Item Handle: The item handle specified in the order may not exist or may be incorrectly formatted.
  Data Inconsistency: There may be inconsistencies in the data related to the item, such as missing or incorrect master data.
  Configuration Issues: There could be configuration issues in the CRM system that affect how items are processed.
  Authorization Issues: The user may not have the necessary authorizations to process the item.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM system being used.
  
  Solutions:
  
  Check Item Handle: Verify that the item handle specified in the order is correct and exists in the system. You can do this by checking the item details in the CRM order.
  Review Master Data: Ensure that all relevant master data for the item is complete and correct. This includes checking for any missing or incorrect entries in the material master, customer master, etc.
  Configuration Review: Review the configuration settings in the CRM system to ensure that they are set up correctly for item processing.
  Authorization Check: Ensure that the user has the necessary authorizations to process the item. This can be checked in the user roles and authorizations.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER to view and manage CRM orders, or SE11 to check the database table definitions related to the order items.
  Documentation: Refer to the SAP Help Portal for documentation on CRM order management and error handling.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.