How To Fix CRM_ORDER005 - Incomplete interface dat; no reference specified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER - Document Processing for Messages (General)

  • Message number: 005

  • Message text: Incomplete interface dat; no reference specified

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER005 - Incomplete interface dat; no reference specified ?

    The SAP error message CRM_ORDER005: Incomplete interface data; no reference specified typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the data being processed for an order or transaction. This error indicates that the system expects a reference (such as a reference to a business partner, product, or another order) that has not been provided or is incomplete.

    Causes:

    1. Missing Reference Data: The most common cause is that the required reference data (like a business partner or product) is not specified in the order or transaction.
    2. Incorrect Configuration: There may be configuration issues in the CRM system that prevent the proper linking of data.
    3. Data Inconsistencies: There could be inconsistencies in the data being sent to the CRM system, such as missing fields or incorrect formats.
    4. Custom Development Issues: If there are custom enhancements or developments in the CRM system, they may not be handling the data correctly.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields are filled out correctly in the order or transaction. This includes checking for business partner references, product references, and any other required data.
    2. Review Configuration: Verify the configuration settings in the CRM system to ensure that they are set up correctly for the type of order or transaction being processed.
    3. Data Validation: Validate the data being sent to the CRM system. Ensure that it adheres to the expected formats and that all necessary references are included.
    4. Debugging: If you have access to the development environment, you can debug the process to identify where the reference is missing. This may involve checking the code or the data flow in custom developments.
    5. Consult Documentation: Review SAP documentation or notes related to CRM_ORDER005 for any specific guidance or updates that may address the issue.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or patches available.

    Related Information:

    • Transaction Codes: You may want to check transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to see the order details and ensure all necessary data is present.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    • Community Forums: Consider checking SAP Community forums or other user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_ORDER005 error in your SAP system.

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