How To Fix CRM_ORDER009 - Program error; incorrect values in interface parameters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 009

• Message text: Program error; incorrect values in interface parameters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER009 - Program error; incorrect values in interface parameters ?

  The SAP error message CRM_ORDER009 indicates that there is a program error due to incorrect values in the interface parameters when working with CRM orders. This error typically arises in the context of CRM (Customer Relationship Management) transactions, particularly when creating or modifying orders.
  Causes:
  
  
  Incorrect Data Input: The most common cause is that the data being passed to the CRM order interface is not valid. This could be due to missing mandatory fields, incorrect data types, or values that do not conform to the expected format.
  
  
  Custom Enhancements: If there are custom developments or enhancements in the CRM system, they might be causing conflicts or errors in the data being processed.
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error, especially if the system is not set up to handle certain types of orders or data.
  
  
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied to resolve known issues related to this error.
  
  
  Solutions:
  
  
  Check Input Data: Review the data being passed to the CRM order interface. Ensure that all mandatory fields are filled out correctly and that the data types match the expected formats.
  
  
  Debugging: If you have access to debugging tools, you can trace the program execution to identify where the incorrect values are being introduced. This can help pinpoint the exact cause of the error.
  
  
  Review Custom Code: If there are any custom enhancements or modifications, review the code to ensure that it is not interfering with the standard CRM order processing.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Configuration Review: Ensure that the CRM system is properly configured for the types of orders you are trying to process. This includes checking the settings for order types, item categories, and other related configurations.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. They can provide more detailed insights and help troubleshoot the problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for order management, which may help in navigating the CRM order processing.
  Documentation: Review SAP documentation related to CRM order management for best practices and guidelines on data input and configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_ORDER009 error in your SAP system.