How To Fix CRM_ORDER010 - No valid document/transaction header could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 010

• Message text: No valid document/transaction header could be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER010 - No valid document/transaction header could be determined ?

  The SAP error message CRM_ORDER010 ("No valid document/transaction header could be determined") typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a valid document or transaction header for the operation you are trying to perform. This can happen in various scenarios, such as when trying to display, change, or create a CRM order or transaction.
  Causes:
  
  Missing or Incorrect Document Number: The document number you are trying to access may not exist or may have been entered incorrectly.
  Document Status: The document may be in a status that does not allow it to be processed (e.g., it may be archived or deleted).
  Authorization Issues: The user may not have the necessary authorizations to access the document.
  Data Inconsistencies: There may be inconsistencies in the database or issues with the underlying data model.
  Custom Development: If there are custom enhancements or modifications in the CRM system, they may interfere with standard processing.
  
  Solutions:
  
  Verify Document Number: Check the document number you are trying to access to ensure it is correct and exists in the system.
  Check Document Status: Use transaction codes like CRMD_ORDER to check the status of the document. Ensure it is not archived or deleted.
  User Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be checked with the help of your SAP security team.
  Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies. You may need to consult with your SAP Basis or technical team for this.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE80 (Object Navigator), and SE37 (Function Module) for debugging.
  SAP Notes: Regularly check for SAP Notes related to CRM and error messages, as they can provide insights and solutions for known issues.
  Documentation: Review SAP documentation for CRM order management to understand the expected behavior and data model.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ORDER010 error in your SAP system.