How To Fix CRM_OPPORT_H038 - You entered a duplicate partner and partner function combination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPORT_H - Output for Opportunity Header

• Message number: 038

• Message text: You entered a duplicate partner and partner function combination

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

The duplicate entry has been deleted by the system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPORT_H038 - You entered a duplicate partner and partner function combination ?

  The SAP error message CRM_OPPORT_H038 indicates that there is a duplicate entry for a partner and partner function combination in the context of a CRM opportunity. This typically occurs when you attempt to add a partner (such as a customer or vendor) to an opportunity, but the combination of the partner and the partner function (like "Sold-to Party," "Contact Person," etc.) already exists in the system.
  Cause:
  
  Duplicate Entry: The most common cause is that the partner you are trying to add is already associated with the opportunity in the same role (partner function).
  Data Entry Error: There may have been a mistake in data entry, leading to an attempt to add the same partner multiple times.
  System Configuration: The system may be configured to prevent duplicate entries for specific partner functions.
  
  Solution:
  
  Check Existing Partners: Before adding a new partner, check the existing partners associated with the opportunity. You can do this by navigating to the opportunity and reviewing the partner tab or section.
  Remove Duplicate Entry: If you find that the partner is already listed, you can either remove the duplicate entry or modify the partner function if applicable.
  Change Partner Function: If you need to add the same partner in a different role, ensure that you are selecting a different partner function that does not conflict with existing entries.
  Consult Documentation: If you are unsure about the partner functions and their configurations, refer to your organization's SAP documentation or consult with your SAP administrator.
  
  Related Information:
  
  Partner Functions: Understand the different partner functions available in your SAP system and their significance in the context of CRM opportunities.
  SAP Notes: Check for any relevant SAP Notes or updates that might address this issue or provide additional guidance.
  User Permissions: Ensure that you have the necessary permissions to modify partner entries in the CRM system.
  Training: If this error occurs frequently, consider providing training for users on how to manage partners effectively within the CRM module.
  
  By following these steps, you should be able to resolve the CRM_OPPORT_H038 error and manage partner entries more effectively in your SAP system.