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Message type: E = Error
Message class: CRM_OPPORT_H - Output for Opportunity Header
Message number: 039
Message text: Selected combination of contacts and relationship type already exists
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CRM_OPPORT_H039
- Selected combination of contacts and relationship type already exists ?The SAP error message CRM_OPPORT_H039 indicates that there is an attempt to create a relationship between contacts in the CRM system that already exists. This typically occurs when you are trying to assign a contact to an opportunity or another object, and the specific combination of contacts and relationship type has already been established in the system.
Cause:
- Duplicate Relationship: The most common cause is that the same contact is already linked to the opportunity or object with the same relationship type.
- Data Entry Error: There may have been an oversight in data entry, leading to an attempt to create a duplicate relationship.
- System Configuration: The system may be configured to prevent duplicate relationships for specific relationship types.
Solution:
Check Existing Relationships:
- Navigate to the opportunity or object in question and check the existing relationships to see if the contact is already linked.
- Use transaction codes like
CRMD_ORDER
orCRMD_ORDERADM_H
to view the details of the opportunity and its relationships.Modify Existing Relationship:
- If the relationship already exists and you need to update it, consider modifying the existing relationship instead of creating a new one.
Delete Duplicate Relationship:
- If you find that there are indeed duplicates that should not exist, you can delete the unnecessary relationship.
Review Relationship Types:
- Ensure that you are using the correct relationship type. If you are trying to create a new relationship with a different type, verify that it is not already established.
Consult Documentation:
- Review SAP documentation or your organization's guidelines on managing contacts and relationships to ensure compliance with best practices.
Error Handling:
- If you are developing or customizing the CRM system, implement error handling to manage such scenarios gracefully.
Related Information:
CRMD_ORDER
, BP
(Business Partner), and CRM_DNO_MONITOR
for monitoring and managing relationships.By following these steps, you should be able to resolve the error and manage contact relationships effectively in your SAP CRM system.
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