How To Fix CRM_OPPORT_H039 - Selected combination of contacts and relationship type already exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_OPPORT_H - Output for Opportunity Header

  • Message number: 039

  • Message text: Selected combination of contacts and relationship type already exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_OPPORT_H039 - Selected combination of contacts and relationship type already exists ?

    The SAP error message CRM_OPPORT_H039 indicates that there is an attempt to create a relationship between contacts in the CRM system that already exists. This typically occurs when you are trying to assign a contact to an opportunity or another object, and the specific combination of contacts and relationship type has already been established in the system.

    Cause:

    1. Duplicate Relationship: The most common cause is that the same contact is already linked to the opportunity or object with the same relationship type.
    2. Data Entry Error: There may have been an oversight in data entry, leading to an attempt to create a duplicate relationship.
    3. System Configuration: The system may be configured to prevent duplicate relationships for specific relationship types.

    Solution:

    1. Check Existing Relationships:

      • Navigate to the opportunity or object in question and check the existing relationships to see if the contact is already linked.
      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view the details of the opportunity and its relationships.
    2. Modify Existing Relationship:

      • If the relationship already exists and you need to update it, consider modifying the existing relationship instead of creating a new one.
    3. Delete Duplicate Relationship:

      • If you find that there are indeed duplicates that should not exist, you can delete the unnecessary relationship.
    4. Review Relationship Types:

      • Ensure that you are using the correct relationship type. If you are trying to create a new relationship with a different type, verify that it is not already established.
    5. Consult Documentation:

      • Review SAP documentation or your organization's guidelines on managing contacts and relationships to ensure compliance with best practices.
    6. Error Handling:

      • If you are developing or customizing the CRM system, implement error handling to manage such scenarios gracefully.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, BP (Business Partner), and CRM_DNO_MONITOR for monitoring and managing relationships.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorization: Ensure that you have the necessary authorizations to create or modify relationships in the CRM system.
    • System Configuration: If you are an administrator, review the configuration settings for relationship types in the CRM customizing settings.

    By following these steps, you should be able to resolve the error and manage contact relationships effectively in your SAP CRM system.

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