How To Fix CRM_MKTVL023 - Customer group &1 does not exist

CRM_MKTVL023 - Overview

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 023

• Message text: Customer group &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL023 - Customer group &1 does not exist ?

  The SAP error message CRM_MKTVL023 indicates that the customer group specified (denoted by &1) does not exist in the system. This error typically occurs in the context of customer master data or when trying to assign a customer to a specific group that has not been defined in the system.
  
  Cause:
  
  Non-Existent Customer Group: The customer group you are trying to use has not been created in the system.
  Incorrect Input: There may be a typo or incorrect entry in the customer group field.
  Data Synchronization Issues: If you are working in a system that integrates with other systems (like CRM and ERP), there may be synchronization issues where the customer group has not been replicated correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access certain customer groups.
  
  
  Solution:
  
  
  Check Customer Group: Verify that the customer group you are trying to use actually exists in the system. You can do