How To Fix CRM_MKTVL025 - Result of line &1 is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 025

• Message text: Result of line &1 is empty

What causes this issue?

The resulting quantity from the combination of sales data, customer
data and product data is empty.

System Response

Posting is not possible.

How to fix this error?

You can use the Trace function to determine why the results were
rejected in the check. Delete the selections one at a time until you
get a result.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL025 - Result of line &1 is empty ?

  The SAP error message CRM_MKTVL025 with the description "Result of line &1 is empty" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data being processed in a marketing or sales-related transaction. This error indicates that the system expected to find data for a specific line item (denoted by &1), but it was unable to do so, resulting in an empty result.
  Causes:
  
  Missing Data: The most common cause is that the line item referenced does not have any associated data. This could be due to missing entries in the database or incorrect data input.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the proper retrieval of data.
  Data Inconsistency: There could be inconsistencies in the data, such as missing relationships between objects (e.g., marketing campaigns and target groups).
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data related to that line item.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.
  
  Solutions:
  
  Check Data Entries: Verify that the data for the line item in question exists. This may involve checking the relevant tables or transactions in SAP to ensure that all necessary data is present.
  Review Configuration: Ensure that the configuration settings for the CRM module are correct. This may involve checking settings related to marketing, sales, or the specific transaction you are working with.
  Data Consistency Check: Run consistency checks to ensure that all necessary relationships and data entries are intact. This may involve using transaction codes like SE11 to check table entries or SE16 to view data.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data.
  Debugging: If you have access to development tools, you can debug the process to identify where the data retrieval is failing.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_MKTPL, or others that may be related to the specific process you are working on.
  Documentation: Review SAP documentation related to CRM marketing and sales processes for additional insights into data requirements and configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.