How To Fix CRM_MKTVL027 - No used fields found for distribution type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 027

• Message text: No used fields found for distribution type &1

What causes this issue?

No valid attributes have been found for this splitting category in
Customizing for value splitting (View cluster CRMC_MKTVL_DISTR,
transaction sm34). If attributes are marked as being used but the
system does not find them, this can be for the following reasons:
There is a splitting category, but there are no attributes assigned or
the wrong attributes are assigned. Permitted attributes are:
BP Business Partner
BPH1 BP Hierarchy1
BPH2 BP Hierarchy2
BPH3 BP Hierarchy3
CG1 Customer Group 1
CG4 Customer Group 4
CO Country
DC Distribution Channel
DV Division
PG Product Group1
PRH1 Product Hierarchy1
PRH2 Product Hierarchy2
PRH3 Product Hierarchy3
PROD Product
SO Sales Organization
Products and business partners are both not used. The system checks the
remaining entries to see if the indicator 'Multiplicator' is set. When
the planner sets this indicator, he defines that he does not want to
derive products. If he wants to determine products or business partners
, both fields need to be used.
Hierarchies are labeled as used. However there is nothing entered in
the fields for the hierarchy description. Used hierarchies must be
named.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL027 - No used fields found for distribution type &1 ?

  The SAP error message CRM_MKTVL027 indicates that there are no used fields found for the specified distribution type in the context of a marketing campaign or activity. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to process or analyze marketing data.
  Cause:
  
  Missing Configuration: The distribution type specified may not have been properly configured in the system. This could mean that the necessary fields or parameters for that distribution type have not been defined.
  Incorrect Distribution Type: The distribution type being referenced may not exist or may not be applicable for the current context.
  Data Inconsistency: There may be inconsistencies in the data or settings related to the marketing campaign or activity that is being processed.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the fields related to the specified distribution type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the marketing distribution types in the SAP system.
  Ensure that the distribution type specified in the error message is correctly configured and that all necessary fields are defined.
  
  
  
  Verify Distribution Type:
  
  Confirm that the distribution type you are using is valid and exists in the system.
  If you are unsure, consult with your SAP administrator or refer to the documentation for the correct distribution types.
  
  
  
  Review Data:
  
  Check the data associated with the marketing campaign or activity to ensure that all required fields are populated and consistent.
  Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the fields related to the distribution type.
  If needed, consult with your security team to verify and adjust user roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have provided solutions or patches for known issues.
  
  
  
  Testing:
  
  After making any changes, test the process again to see if the error persists. If it does, further investigation may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing and distribution types, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM marketing functionalities and error messages.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.