How To Fix CRM_MKTVL021 - Product group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 021

• Message text: Product group &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL021 - Product group &1 does not exist ?

  The SAP error message CRM_MKTVL021 indicates that the product group specified in your transaction does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to access or manipulate product-related data.
  Cause:
  
  Non-Existent Product Group: The product group you are trying to use has not been created in the system.
  Incorrect Product Group Code: There may be a typo or incorrect code entered for the product group.
  Data Deletion: The product group may have been deleted or archived in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product group.
  
  Solution:
  
  Check Product Group: Verify that the product group code you are using is correct. Ensure there are no typos or formatting issues.
  Create Product Group: If the product group does not exist, you may need to create it. This can typically be done through the relevant transaction code (e.g., CMM1 for creating product groups).
  Consult with Admin: If you suspect that the product group has been deleted or archived, consult with your SAP administrator or the person responsible for maintaining product data.
  Authorization Check: Ensure that you have the necessary authorizations to access the product group. If not, contact your system administrator to grant the required permissions.
  Use Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the product group in the CRM system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing product groups and CRM data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on product group management and CRM functionalities.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the product group is correctly set up in your SAP system.