How To Fix CRM_MKTVL022 - Division &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 022

• Message text: Division &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL022 - Division &1 does not exist ?

  The SAP error message CRM_MKTVL022 indicates that the specified division (in this case, represented by &1) does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to perform operations related to sales, marketing, or service processes that involve divisions.
  Cause:
  
  Non-Existent Division: The division you are trying to use in your transaction or process does not exist in the system.
  Incorrect Configuration: The division may not have been properly configured in the system.
  Data Entry Error: There may be a typo or incorrect entry in the division field.
  Missing Master Data: The division might not be defined in the relevant master data (e.g., customer master, material master).
  
  Solution:
  
  
  Check Division Configuration:
  
  Go to the configuration settings in SAP and verify if the division exists.
  You can check this in the following path: 
  
  SPRO ? SAP Reference IMG ? Sales and Distribution ? Master Data ? Divisions ? Define Divisions.
  
  
  If the division does not exist, you may need to create it.
  
  
  
  Verify Data Entry:
  
  Double-check the entry for the division in your transaction. Ensure that there are no typos or incorrect values.
  
  
  
  Check Master Data:
  
  Ensure that the division is assigned to the relevant master data records (e.g., customer records).
  You can check customer master data using transaction code XD03 (Display Customer) and verify the division field.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to create or modify divisions, consult with your SAP administrator or the person responsible for system configuration.
  
  
  
  Review Authorization:
  
  Ensure that you have the necessary authorizations to access and use the division in your transactions.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: Access to the configuration settings.
  XD03: Display customer master data.
  VA01/VA02: Create/Change Sales Order (where this error might occur).
  
  
  
  Documentation: Refer to SAP Help documentation for more details on divisions and their configuration in the CRM module.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message CRM_MKTVL022 and ensure that the division is correctly set up in your SAP system.