How To Fix CRM_MKTTGGRP_EXP864 - Enter print parameter profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 864

• Message text: Enter print parameter profile

What causes this issue?

You must enter a print parameter profile to transport target groups to
the 'Letter' channel. For more detailed information on this input
parameter, see the input help for this field on the interface.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP864 - Enter print parameter profile ?

  The SAP error message CRM_MKTTGGRP_EXP864 with the description "Enter print parameter profile" typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to execute a function that requires a print parameter profile to be specified. This error is often encountered when dealing with marketing campaigns, print forms, or similar functionalities that involve document generation.
  Cause:
  The error is caused by the absence of a specified print parameter profile in the relevant configuration or transaction. The print parameter profile is necessary for the system to know how to handle the printing of documents, including which settings to apply (e.g., layout, output device, etc.).
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP CRM where print parameter profiles are defined. This is usually found in the customizing settings under:
  
  SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Marketing -> Campaign Management -> Define Print Parameter Profiles.
  
  
  Ensure that a print parameter profile is created and properly configured.
  
  
  
  Assign Print Parameter Profile:
  
  If you are executing a transaction or report that requires a print parameter profile, make sure to assign a valid profile in the relevant field. This could be in the campaign or marketing activity settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access and use the print parameter profiles.
  
  
  
  Review Transaction Data:
  
  If you are working with specific marketing documents or campaigns, check the data to ensure that all required fields, including the print parameter profile, are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on how to set up and use print parameter profiles in your specific version of SAP CRM.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Print Parameter Profiles: These profiles define how documents are printed, including settings for layout, output devices, and other parameters.
  SAP Notes: Check SAP Notes for any updates or fixes related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may relate to marketing and printing functionalities, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  
  By following these steps, you should be able to resolve the error and successfully execute the required functionality in SAP CRM.